Seat Types & Permissions

Your Listen workspace is the organizational hub for your team’s research. This article covers how to invite team members, understand seat types and permissions, and configure workspace-level settings that apply across all studies.

Seat Types & Permissions

Organization Roles

• Admin: Full control over the organization — all studies, billing, workspace settings, and user management.
• Researcher: Can create and launch studies. The standard role for anyone actively running research.
• Collaborator: Can create and edit studies but cannot launch them. Great for team members who need review before going live.

Team Roles

• Manager: Can admit new members to the team for a specific study.
• Researcher (team): Can edit and view all studies shared with that team.

Automatic Permissions

• Organization Admins automatically get full access to all studies in the workspace.
• Study creators always have full access to their own studies, regardless of team role.

New in February 2026: The Collaborator role lets you scale research creation while keeping quality controls in place — Collaborators can build, but only Researchers and Admins can launch.

Inviting Team Members

1. From your dashboard, click Workspace in the left navigation.
2. Select Team Members.
3. Click Invite Member and enter their email address.
4. Assign the appropriate role (Admin, Researcher, or Collaborator).
5. The invitee will receive an email with a link to join the workspace.

Invites expire after 7 days. If a team member hasn’t accepted, resend from the Team Members page.

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