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Listen’s screen sharing capability lets participants share their screen during an interview — giving you real behavioral data alongside their verbal responses. This is ideal for usability testing, app walkthroughs, website testing, and any study where you need to see what participants are actually doing, not just hear what they say.

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What Is Screensharing in Listen?

When screensharing is enabled, participants are asked for permission to share their screen (or turn on video) at the start of each session. This creates a synchronized recording of their screen activity alongside the audio/video interview — so you can watch exactly where they click, hesitate, scroll, or get confused.
Important: Participants are now asked for permission each time they join a screensharing study. This ensures explicit, per-session consent and is especially important given Listen’s new mobile app capabilities.

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Desktop Screen Sharing

Desktop screensharing works through the participant’s browser. When they open the study link on a desktop device, they’ll see a browser-native screen-sharing prompt.

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Setting Up Desktop Screensharing

  1. Open your study in the Editor.
  2. Click the settings icon (wrench) in the left sidebar to open Project Settings.
  3. Under Responses Format, select Screen & Video Recording.
  4. Save and proceed to launch.
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Participants can share their full screen, a specific application window, or a single browser tab.

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Mobile Screen Recording (iOS)

Mobile Screen Recording is Listen’s most requested feature — and it’s now live. Participants join via the Listen iOS app by opening their study link on their phone or scanning a QR code.

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What You Can Capture on Mobile

  • Full native iOS app interactions, including app-switching and multitasking
  • Real user journeys across multiple apps — not just yours
  • Exact moments of friction and drop-off in the mobile experience
  • Screen activity synchronized with the participant’s verbal narration
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How Participants Join Mobile Sessions

  1. The participant receives their study link.
  2. They open the link on their iPhone — this prompts them to download the Listen iOS app if not already installed.
  3. They open the study inside the app, which handles screen recording permissions.
  4. The interview runs inside the app, with screen recording capturing all activity.
Note: Mobile Screen Recording is currently only available for iOS. We are planning to rollout to Android in March 2026.

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Reviewing Screensharing Data

Screen recordings appear alongside the standard video/audio in each participant’s response. In the Analysis tab:
  • Click into any response to watch the synchronized screen recording + interview.
  • You can also toggle between the screenshare view and participant video.
  • Screensharing clips can be included in highlight reels — contact support to enable.
  • Look for hesitation, backtracking, and confusion in the recording — these often surface issues participants wouldn’t volunteer verbally.
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Questions about screensharing setup? Email support@listenlabs.ai